a) Target and scope income
– The data owner elements collected on the website include: full name, email, phone, customer address in the item link system. This is the information that we need members to provide mandatory when sending information for advice or want to buy products and for us to link to confirm with customers on the website to ensure the interests of consumers. used.
– Members will be solely responsible for the security and storage of all service use activities under the information they provide and their email boxes. In addition, members are responsible for promptly informing our webiste, me of unauthorized use, use, security scope, storage of registration of names and passwords of third parties in order to appropriate decision-making measures.
b) Scope of information use
We use the information members provide to:
– Contact to confirm orders and deliver goods to members when receiving requests from members
– Provide products information to customers if required;
– Send marketing and promotional emails about the items we sell;
– Send notification about activities on the website
– Contact and deal with product users in special cases;
– Do not use user’s personal information other than for transaction-related confirmation and contact purposes
– At the request of judicial authorities, including: Procuracy, court, investigation police agency related to certain law violations of the client.
c) Information storage time
Members’ personal data will be stored until requested by the administrator to eliminate. Remaining in all cases, member’s personal information will be kept confidential on our server.

d) Persons or organizations that may have access to such information
Subjects having access to personal information of customers in one of the following cases:
– Company employees
– The partners have signed a contract to perform a part of the Company’s services. These partners will receive information according to the contractual agreement (maybe part or all of the information according to the terms of the contract) to assist users in using the services provided by the Company.

dd) The address of the information collection and management unit, including the contact method so that consumers can inquire about the collection and processing of information related to them personally;
ChiLux Manufacturing Trading Co., Ltd
Address: Block 3007, Ubi Road 1, #03-454, Singapore 408701
Hotline / Whatsapp: +65 8902 9672
Email: chiluxsg@gmail.com

e) Methods and tools for consumers to access and correct their personal data on the e-commerce system of the information collecting unit.
– Members have the right to self-check, update, adjust or cancel their personal information by contacting the website administrator to do this.
– Members have the right to file complaints about confidential information, please contact the website’s administrator. When receiving these feedbacks, we will confirm the information, in case it is correct as reflected by the member depending on the extent, we will take timely handling.
f) Method for receiving and resolving consumer complaints related to the misuse of personal information or the reported scope.
– Members’ personal information is committed to absolute confidentiality according to the personal information protection policy. The collection and use of information of each member is only done with the consent of that customer, unless otherwise provided for by law.
– Do not use, do not transfer, provide or disclose to any third party about the member’s personal information without the consent of the member.
– In the event that the information server is attacked by a hacker leading to the loss of member’s personal data, we will be responsible for notifying the incident to the investigating authorities for timely handling and notification. members are known.
– Absolutely confidential all member’s online transaction information including invoice information, accounting and digital vouchers The Management Board requires individuals when registering/buying to provide full personal information related information such as: Full name, contact address, email, phone, …., and are responsible for the legality of the above information. – The management board is not responsible for and will not handle all complaints related to the interests of that member if it considers all the personal information of that member provided when the initial registration is incorrect. .